Privacy Policy | Smart Secretary AI

1. Introduction

Smart Secretary AI ("we", "us", or "our") is an AI-powered document generation platform operated from Ghana. We respect your privacy and are committed to protecting your personal data. This Privacy Policy explains how we collect, use, and safeguard your information when you use our application.

2. Information We Collect

We collect the following types of information:

Account Information: Your email address and name, collected during registration.
Document Data: Information you enter into document forms (e.g., names, addresses, qualifications) to generate documents. This data is stored locally in your browser and on our servers only when you explicitly save a document.
Payment Information: Transaction references and credit purchase records processed via Paystack. We do not store your card details — Paystack handles all payment processing securely.
Usage Data: Anonymous analytics such as features used and pages visited, to improve our service.

3. How We Use Your Information

To provide AI-powered document generation services.
To manage your account and credit balance.
To process and verify credit purchases through Paystack.
To send essential service notifications (e.g., account verification).
To improve our services and develop new features.

4. AI Processing

When you generate or enhance documents, your input data is sent to our AI language model provider for processing. The AI processes your data to generate document content based on your inputs. We do not use your document data to train AI models. Your inputs are treated as transient data for the sole purpose of generating your requested document.

5. Data Storage

Documents you create are stored locally in your browser's storage by default. When you explicitly save a document, it is stored on our secure servers associated with your account. You can delete your documents at any time from your Library. PIN-protected documents are encrypted client-side.

6. Data Sharing

We do not sell, trade, or rent your personal information. We share data only with:

Paystack: For processing credit purchases (payment data only).
AI Provider: For document generation (your form inputs only, during processing).
Service Providers: Hosting and infrastructure providers necessary to operate the app.

We may disclose information if required by law or to protect our rights.

7. Your Rights

Access, correct, or delete your personal data.
Export your documents at any time (PDF, Markdown, Text, HTML).
Delete your account and associated data by contacting us.
Opt out of analytics tracking.

8. Security

We implement reasonable security measures including encrypted data transmission (HTTPS), secure payment processing through Paystack, and row-level security on database records. However, no method of transmission over the Internet is 100% secure.

9. Children's Privacy

Our service is not directed to children under 16. We do not knowingly collect data from children under 16. If you believe we have collected such data, please contact us.

10. Changes to This Policy

We may update this Privacy Policy from time to time. We will notify you of significant changes by posting the new policy on this page and updating the "Last updated" date.

11. Contact Us

For privacy questions or requests, contact Base44 support through the official support channels.